Privacy policy

Last updated: 01/01/25

This Privacy Policy describes how Khavda The Mithaas (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from khavdasweets.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Information We Collect

We collect the following types of information:

a. Personal Information
When you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment gateways)

b. Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device, including:

  • IP address

  • Browser type and version

  • Cookies and browsing behavior

  • Pages visited and time spent

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you about orders, offers, or updates

  • Improve our website, products, and services

  • Prevent fraud or unauthorized transactions

  • Comply with applicable legal requirements

3. Sharing Your Information

We do not sell or rent your personal data.
We may share your information with trusted third parties only when necessary, such as:

  • Payment processors (e.g., Razorpay, PayU, Stripe)

  • Delivery and logistics partners

  • Website hosting or analytics providers (e.g., Google Analytics, Meta Pixel)

Each partner is obligated to keep your information secure and use it only for the intended purpose.

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, track site performance, and provide personalized offers.
You can disable cookies through your browser settings, but some parts of the Site may not function properly without them.

5. Data Security

We take data protection seriously.
Your personal data is stored on secure servers, and payment details are encrypted using industry-standard SSL technology.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

  • Access and review the information we hold about you

  • Request correction or deletion of your personal data

  • Opt out of marketing communications at any time

To exercise these rights, email us at info@khavdasweets.com.

7. Retention of Data

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy—such as completing transactions, complying with legal obligations, and resolving disputes.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions, concerns, or complaints regarding this Privacy Policy, contact us at:
📧 info@khavdasweets.com
🌐 www.khavdasweets.com